Over the coming weeks, staff from across THCH will be getting in touch with you to check that the information we hold about you and your household is up to date.
This will include checking things like your contact phone number and email address. This will help us to keep you updated via email or text message.
We will also check the information we hold about your household composition (who lives in your home) is up to date.
In order to ensure we are delivering services fairly, and that the services we provide meet the needs of residents, we need to make sure our records are up to date. Without accurate data, we cannot confidently say that we are meeting the needs of our residents.
If you have any questions about this exercise or why we need to ensure our records are up to date, please email firstname.lastname@example.org or call our Customer Services Team on 020 7780 3070.