With effect from Wednesday 1st August at 6pm, MEARS 24/7 will be our new OOH call handlers.
THCH has entered into a new contract with MEARS 24/7 for the handling of our OOH calls.
Previously we had an arrangement with the London Borough of Tower Hamlets.
In April we commenced a procurement exercise to appoint a new OOH call handler.
The new contract with MEARS 24/7 delivers a saving of almost £8000 when compared to 17/18 spend – 35%
The Out of Hours telephone number remains the same – 020 7780 3070.