THCH residents can now access the Project LEAP service, receive help and advice to save money, save energy and keep their home warm and cosy.
If you have been struggling to pay your energy bills, please don’t think you’re alone. According to the official Committee on Fuel Poverty, over 10% of households in England are in fuel poverty. ‘Fuel poverty’ is defined as a situation where someone who is on a relatively low income lives in a house that cannot be kept warm at a reasonable cost.
It can be caused by a mixture of high energy prices, low incomes, and energy-inefficient homes. Fuel poverty can have life-changing effects on households, with the stress of debt, for example, creating social isolation and even illness.
If you are eligible, an appointment (at a time convenient for you) will be booked for you by the LEAP Contact Centre team. A highly-trained LEAP Home Energy Advisor will then visit your home and carry out a home visit. During the home visit, the advisor will conduct a thorough assessment of your home and try to offer immediate help.