At Tower Hamlets Community Housing, we are keen to deliver the best possible service to our customers. To help us with this we are working with a market research company called Voluntas to find out more about what our customers think about their homes and neighbourhoods.
Voluntas will be making telephone calls and sending texts to complete a short survey. Voluntas are a professional company who follow the guidance of the Market Research Society. They will always explain who they are when they call, and will ask if you are willing to complete the survey. They will not ask you any personal questions or questions relating to your finances. The telephone number that Voluntas will call from is 0121 314 0265, a Birmingham telephone number.
The survey results will be used to improve our services and we hope you will take part. If you have any questions, please email us at firstname.lastname@example.org or ring us on 020 7780 3070.