How can we help?

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    Rent
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    Repairs
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    Safer homes
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Home, there's no place like it

Here’s your hub for everything you need to know about your home. You can pay your rent, raise a repair, manage your lease, apply for mutual exchange, and much more... 

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News

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Improvement across the board in recent satisfaction results

Over the past year, we’ve been listening closely to what our customers have told us—and we’re starting to see the impact of that feedback. The results of the 2024–25 Tenant Sat...

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Community Snapshot: Asian People's Disability Alliance (APDA)

  At the heart of Tower Hamlets, Asian People’s Disability Alliance (APDA) is creating a safe, welcoming space for women to connect, grow, and thrive. Meeting weekly at our Minerva Commun...

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Community Snapshot: Celebrating Eid in Shadwell

Earlier this month our Customer Services team swapped their headsets for henna and face paint recently, as they hosted a vibrant Eid celebration at the Tarling East Community Centre....

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We're here to help. Call us on 020 7780 3070 or email us at customerservices@thch.org.uk.

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