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Here’s your hub for everything you need to know about your home. You can pay your rent, raise a repair, manage your lease, apply for mutual exchange, and much more... 

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News

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New services for customers go live today

From 1 September, key services are improving. As part of our integration with the Hyde Group, customers will now have access to a new in-house repairs service, a quicker and more helpful customer se...

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Improvement across the board in recent satisfaction results

Over the past year, we’ve been listening closely to what our customers have told us—and we’re starting to see the impact of that feedback. The results of the 2024–25 Tenant Sat...

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Community Snapshot: Asian People's Disability Alliance (APDA)

  At the heart of Tower Hamlets, Asian People’s Disability Alliance (APDA) is creating a safe, welcoming space for women to connect, grow, and thrive. Meeting weekly at our Minerva Commun...

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