Contact us

We're here to help 

The quietest times to call are 10am - 12pm and 2 - 4pm on Tuesday-Friday. Our busiest day is Monday.

Our Hyde Customer Service team are available:

  • Monday 8am - 5pm
  • Tuesday 8am - 5pm 
  • Wednesday 8am - 5pm (10am - 5pm every last Wednesday of the month)
  • Thursday 8am - 5pm
  • Friday 8am - 5pm

You can still contact us outside these hours to access our  24-hour emergency service.

Contact us

Manage your home with MyAccount

By phone

Write to us

Media enquiries

MP and Councillor enquiries

Make a Subject Access Request

Make a complaint

If you’re unhappy with the service you’ve received, you can share feedback or raise a formal complaint—and we’ll do everything we can to put things right.

The easiest way to do this is through MyAccount , where you can track your case from start to finish. Prefer to speak to someone? You can also contact us directly.

Make a complaint or leave feedback