We are not currently allocating new parking bays. Unfortunately, if you have applied we are unable to provide updates on your position on the waiting list due to staff shortages and extremely high demand. Please note, the waiting list is long, and it may take several years before a spot opens up. In the meantime, you may want to explore other parking options.
If you already have a parking space, it is managed by Elite Parking Management. For any queries, please contact Elite directly at eliteparkingmanagement.com/contact.
For permit renewals, vehicle changes, or parking tickets, please contact Elite directly via email at permits@eliteparkingmanagement.com or visit their website for more information.
If you have any parking-related issues that involve THCH, such as changes to your vehicle or termination of your space, please get in touch with us directly.
If your permit is about to expire, you’ll receive a reminder from Elite Parking Management with instructions on how to renew it. There is a £25 administration fee for a new annual permit. Permit renewals are handled online through the Zat Permit system, and Elite will provide details on how to use it.
If you change your vehicle, please provide the required documents (vehicle registration, MOT, insurance) to Elite Parking Management. There is no extra charge for this process. You can email the documents to permits@eliteparkingmanagement.co.uk.
For issues with applying, renewing, or any other permit concerns, please contact Elite Parking Management via email at permits@eliteparkingmanagement.co.uk.
If you receive a Penalty Charge Notice (PCN) or wish to appeal one, you can submit your appeal through the Elite website or in writing. Details for appeals can be found on the PCN.
We understand the growing demand for EV charging points. You can find local charging points on the map below, or explore wider areas online to find the nearest charging stations.
If your blue badge has expired or is about to expire, please send us a copy so we can renew your parking spot. If not renewed, you risk being fined. You can submit the copy in person (Mon-Fri, 10am-2pm) or email our customer service team.