Damp and mould

This happens when the air cools down. The moisture in the air ‘condenses’ and leaves the air and can then be found on colder parts of your home (e.g. walls, windows). This is the most common form of damp.

A fungus that grows in places with lots of moisture. Usually caused in the home by damp and condensation, it can have negative health impacts and damage the structure of the building if not dealt with quickly. There are some quick ways you can deal with small amounts of mould which we will show you below, but if you notice a large amount you need to let us know immediately.

This is when moisture gets into the building from the outside. This can be due to a leak, damage to walls, the roof, windows and more. It's important that you call us if you think water is getting into your property due to damage, particularly if there is a major leak.

Rising damp happens when moisture from the ground rises up through walls and floors. It is more common in older properties and is often due to a damp course that does not work. Let us know as soon as possible if you notice signs of rising damp.

• Wipe condensation - you can wipe this away from your windows and sills in the morning.
• Dry clothes outside if you can.
• Avoid using radiators to dry things. Use a clothes airer.
• Use lids when cooking with pans. Use any extractor fans you have to.
• Keep the door to rooms like the kitchen and bathroom closed to avoid moisture escaping into other areas of the home.
• Keep windows open, even if for a short amount each day. You can open two windows on different sides of the house to create a good air flow for 30 minutes a day.
• If you have window vents, keep them open.
• Place furniture against internal walls and leave a small gap for air circulation.
• Keep your heating at a consistent low level (between 18-21C). Keeping your home warm enough will mean condensation won't form.