Building safety

Information Hub

Welcome! Here you'll find information about building, fire safety and cladding. You'll be able to access documents relating to your building and we'll also share updated government guidelines and advice.

This section is mainly focused on fire safety and cladding. We've put together more safety advice below:

Safety at home


Keeping you, your household and your neighbours safe

We all play our part in staying safe. Fires are almost always an accident and can be prevented. If the worst should happen, you need a working fire alarm and a safe exit route.

What have we done to make your home and building safe

  • We carry out regular Fire Risk Assessments (annual for tower blocks) which assess the fire safety of our buildings and identifies any works required
  • We'll protect your home by installing fire resistant walls and doors – separating your flat from others and communal areas 
  • We carry out annual dry riser testing to ensure that the fire brigade can fight the fires
  • We test other fire safety equipment such as emergency lighting to ensure they are in good working order
  • Many of our homes are fitted with individual smoke alarms
  • We carry out fire safety checks on our monthly estate inspections

Preventing fires in your home

  • When you go to bed, make sure you’ve closed all internal doors
  • Take care in the kitchen – most fires start here, so never leave your cooking unattended and take extra care with hot oil
  • Never leave lit candles unattended
  • Make sure cigarettes are stubbed out and disposed of carefully. Never smoke in bed
  • Don’t overload electrical sockets
  • Keep matches away from children
  • Don’t store flammable liquids such as petrol at home
  • Don’t have BBQ’s on balconies

Preventing fires in communal areas

  • Don’t leave or dump rubbish or furniture in communal areas
  • Items in corridors should not cause an obstruction or hazard and must be made of materials that would not readily burn (e.g. ceramic plant pot)
  • Avoid smoking or stubbing cigarettes in communal areas
  • Don’t dispose of flammable liquids in bin areas (such as petrol)

If your home is being affected by fire or smoke and your escape route is clear

  • Get everybody out, close the door and walk calmly out of the building
  • Do not use the lifts
  • Call 999

If there is a fire or smoke inside your home but your escape route is not clear:

  • It may still be safer to stay put in your flat until the fire brigade arrives
  • Find a safe room, close the door and use soft materials to block any gaps to stop the smoke
  • Go to a window, shout “HELP, FIRE” and call 999
  • Be ready to describe where you are and the quickest way to reach you

If there is a fire in another part of your building

  • Your building is desiged to give you some protection from fire. Walls and doors can hold back flames and smoke for 30 to 60 minutes
  • You are usually safer staying put and calling 999
  • Tell the fire brigade where you are and the best way to reach you
  • If you are within the common parts of the building, leave and call 999


Search Fire Risk Assessments

Your safety is our priority. Our Fire Risk Assessments (FRAs) ensure our buildings are safe and identify any works that may be required. 

To find your building's Fire Risk Assessment, type your building's name under Search Media and press search.

Search media

Search media


Useful information and support

You may not know who to turn to if you have questions about building safety or money advice. We're here to help but you may also want some independent advice or background information.


Home Fire Safety Checker

MHCLG Cladding Prospectus

MHCLG Cladding Prospectus Technical_Information

Money Advice Service

Leasehold Advice


We're here to help. Get in touch on 020 7780 3070 or