Section 20 Notice FAQs
- What is the consultation for?
This Section 20 consultation asks for your comment on a Qualifying Long Term Agreement (QLTA), a long-term contract for the maintenance of the building's electrical, fire safety, and mechanical systems, before it’s finalised. - What is a QLTA?
A QLTA is a contract that lasts more than 12 months and costs leaseholders more than £100/year. Required by law, this consultation ensures you’re informed and can give feedback on the contract. - What services are covered in the contract?
The QLTA covers electrical, fire safety, and mechanical systems, including both routine maintenance and emergency repairs. - Why provide comments?
Your feedback can help shape this contract, impacting the cost and quality of services funded by your service charges. - Do I have to comment?
Comments are optional, but without them, your input won’t be considered. The landlord can still proceed if the consultation process is followed. - Who can participate?
All leaseholders or tenants paying service charges for these systems are eligible to comment. Receiving a Section 20 notice means you can participate. - How long do I have to comment?
You have 30 days from the notice date to send in comments. Check the notice letter for the exact deadline. - What happens after I comment?
We review all comments and may adjust the agreement. You’ll be informed of the final decision. - Can I suggest other contractors?
Yes, you can suggest other qualified contractors for these services. - What if I disagree with the contract?
Express your concerns clearly in your comments, including reasons and any alternatives. We will consider your feedback. - Will my comments impact costs?
Comments might influence the scope or choice of contractor, potentially affecting costs. However, we will keep costs reasonable. - Can I ask about costs or details?
Yes, you can request more information about the contract, estimated costs, and work schedules in your comments or by contacting us directly. - What if I’m worried about safety or quality?
Raise any safety or service quality concerns in your comments, especially for fire safety or electrical systems. - Are these services legally required?
Yes, these maintenance services are legally required to keep the building safe and compliant. - What is THCH's role?
THCH runs the consultation, selects contractors, and ensures building systems are maintained according to safety laws. - Can the agreement go ahead if I object?
Yes, as long as the consultation is done properly, the landlord can proceed despite objections, but all feedback must be considered - Where can I get more help?
For further information, contact THCH or consult a legal professional specializing in leaseholder rights.