Test

Site map
Skip to content

Contrast:

Report damp and mould

Note: Questions marked by * are mandatory

*This is a mandatory field. Your postcode

*This is a mandatory field. Your address

*This is a mandatory field. What type of property is your home?

*This is a mandatory field. How many bedrooms?

*This is a mandatory field. How many people live in the household?

*This is a mandatory field. Is this a new or previously reported case?

New case
Previously reported case

*This is a mandatory field. Provide the date you first noticed the damp/mould

*This is a mandatory field. Date reported (if reporting for the first time, provide today's date).

	Yes	No
*This is a mandatory field. Is there currently a leak in your home?
*This is a mandatory field. Has there been a leak in your home within the last 12 months?

Please provide further details of the leak (if applicable)

*This is a mandatory field. What type of windows does your home have?

Single glazed - all
Single glazed - some
Double glazed - all
Double glazed - some

	Yes	No
*This is a mandatory field. Do the windows have trickle vents?
*This is a mandatory field. Are they in working order?
If no, have you reported a window repair?

Please provide repair details (date reported, job number etc - if applicable)

*This is a mandatory field. Do you leave the vents open?

Yes
No

*This is a mandatory field. What type of heating does your home have?

*This is a mandatory field. How is your home's heating distributed?

*This is a mandatory field. Is your heating working?

Yes
No

If no - provide details of the issue (how long for, have you previously reported this, job number etc)

*This is a mandatory field. Do you use the heating?

Yes
No

If no, why do you not use your heating?

If you selected 'other' above, please provide details.

*This is a mandatory field. What temperature do you normally have the thermostat set at?

*This is a mandatory field. Do you have a kitchen extractor fan?

Yes
No

If yes, what type of fan?

*This is a mandatory field. What type of bathroom extractor fan do you have?

	Yes	No
*This is a mandatory field. Do you have a whole house ventilation system?
*This is a mandatory field. Are the ventilation units working?

If you answered no above, please provide details.

*This is a mandatory field. Do you use/leave the ventilation on?

Yes
No

If no, why?

*This is a mandatory field. How many rooms does your home have? (Include hallway/landing areas as a room)

*This is a mandatory field. How many rooms are affected by damp or mould?

*This is a mandatory field. Are the walls affected?

Yes
No

Please share any photos if possible.

*This is a mandatory field. Are you a leaseholder?

Yes
No

Property age (if known)

Dwelling UPRN ( if known)

Building UPRN (if known)

Procurement Report - Luke House Lift Replacement-1.1 LH.pdf [pdf] 3MB

We're here to help. Call us on 020 7780 3070 or email us at customerservices@thch.org.uk.

Contact us

Test

Search the Website website

Useful information

Helpful links