Tenants and leaseholders across Tower Hamlets are invited to an information session with the Housing Ombudsman for England, Richard Blakeway.
The session will provide information on the role of the Housing Ombudsman Service and the process residents should follow to get complaints about their social housing landlord dealt with effectively.
|When||Monday 23 October 2023, 2-3pm|
|Where||London Borough of Tower Hamlets Town Hall, 160 Whitechapel Road, E1 1BJ|
|Tickets||This event is free, but registration in advance is required. Click here to register.|
Advice will be shared on how the Housing Ombudsman can help residents that are unhappy with their landlord’s response to a complaint, or where a landlord may not have followed their complaints procedure. There will also be a Q&A session to ask the Housing Ombudsman general questions about the complaint reporting process. You can submit your questions in advance by clicking this link. (Please note that individual complaints cannot be dealt with at this session).
The Mayor of Tower Hamlets Council and Lead member for Regeneration, Inclusive Development and House Building will be attending, and light refreshments will be provided.
Please note that this session isn’t for tenants renting in the private sector.
Why not join us at our Safety Spotlight Event first?
We’re also holding our Safety Spotlight Event on 23 October from 10am-2pm at our Minerva Community Centre (E2 9EH). Drop into us in the morning to find out about all things safety, and then take a twenty minute walk down to the Tower Hamlets Town Hall to attend the Ombudsman Event.