Join our team

We want THCH to be a brilliant and rewarding place to work. We are proud of our local roots and the diverse community we work within.

 

et

If you join our team you can expect to become part of a tight-knit and ambitious organisation, where people are valued and given the chance to develop their skills and experience in a demanding but supportive environment.

If you’re interested in learning more about our organisation, you can get in touch by emailing jobs@thch.org.uk or browse our current vacancies by clicking here.

What it's like to work at THCH

You can expect a small, fun, and friendly team with around 100 staff at THCH. We are focused on 'Building Connected Communities' by:

  • Creating vibrant places to live in Tower Hamlets
  • Supporting people to achieve their goals, and
  • Delivering great value services

At THCH we aim to do the right things, the right way, whilst always demonstrating value for money. We are resident-focused and active in our community, and see our role as more than just a housing provider. 

We believe that good housing is the foundation to leading healthy and successful lives and we are focused on empowering residents, encouraging communities to thrive, and delivering sustainable investment to both existing and new housing stock in Tower Hamlets.

What does THCH offer its people?

If you would like to join our team then it's important you share our values – every idea and every person counts here. If you are the type who wants their contribution to really add value to a small community-based housing association, then you’ve come to the right place.

But it's not just a role in supporting our social purpose that's on offer, our team also have access to a range of benefits and built-in flexibility when they join us:

  • Our full-time hours are 35 hours per week and there are flexible working hours available to most staff
  • An annual wellbeing allowance
  • 28 days holiday, which increases to 33 days holiday after 5 years service, plus bank holidays, 3 concessionary days off at Christmas, and one extra day at Springtime (or adjacent to another Bank Holiday of your choice)
  • SHPS pension scheme - matched contributions up to a total of 14%
  • Interest-free season ticket loans
  • Car parking (which is available at a cost)
  • An Employee Assistance Programme including a free confidential counselling helpline and we have five Mental Health First Aiders on our staff.

Our Vision

Building Connected Communities by:

– Creating vibrant places to live in Tower Hamlets
– Supporting people to achieve their goals, and
– Delivering great value services

Our Values:

rer

 

Open – being transparent, sharing information in a clear and honest way
P artnership – recognising the importance and added value that comes from working together
I ntegrity – being fair, honest and respectful to others
I nclusive – recognising, valuing and celebrating the differences between people
E mpathy – identifying with a customer’s feelings and having respect for alternate points of view

 #OPIIEeveryday 

 

Benefits

  • Our full-time hours are 35 hours per week and there are flexible working hours available to most staff
  • An annual wellbeing allowance
  • 28 days holiday, which increases to 33 days holiday after 5 years service, plus bank holidays, 3 concessionary days off at Christmas, and one extra day at Springtime (or adjacent to another Bank Holiday of your choice)
  • SHPS pension scheme - matched contributions up to a total of 14%
  • Interest-free season ticket loans
  • Car parking (which is available at a cost)
  • An Employee Assistance Programme including a free confidential counselling helpline and we have five Mental Health First Aiders on our staff.

Why us?

Statement of our approach to Diversity and Inclusion in employment

We have a strong commitment to diversity and inclusion and want the organisation to reflect the diverse communities we serve in Tower Hamlets.  We will create a culture where the principles of equality, diversity and inclusion are visible and actively championed at all levels and where our staff are educated, empowered and confident in modelling inclusive behaviours.

We will achieve this by:

  • Attracting, recruiting and retaining the best talent
  • Strengthening our leadership, management and talent pipeline
  • Developing an inclusive work environment where everyone is encouraged and supported to realise their full potential
  • Creating a positive impact on our company culture; especially employee engagement and resident satisfaction
  • Reflecting our social purpose as a developer of homes and communities as well as providing high-quality resident services
  • Adopting the recommendations of the London Borough of Tower Hamlets BAME Inequalities Commission to the benefit of our employees; residents and communities.

 

“I am registered disabled and work for THCH, I started working for THCH over 2 years ago and I have found them to be very supportive of my needs.  I was given a dedicated parking spot which enabled me to travel to work, without the stress of travelling on public transport which I found painful and difficult.  I have had full support from THCH when I applied for an access to work grant which enabled me to have specialist equipment bought through a Government grant.

I would highly recommend THCH as a Disability Confident employer, they have shown me lots of empathy and I have been able to progress in my personal development within the organisation.”

Alison Neal

Repairs and Contracts Manager

23

We are a certified provider on the Government's Kickstart Scheme, which creates job placements for 16-24 year olds collecting Universal Credit.

njn

We are a Stonewall Diversity Champion.

abs

Got a question? You can call us on 020 7780 3070 or