Anti-social behaviour

ASB incident report form

Note: Questions marked by * are mandatory

*This is a mandatory field. Your Name

*This is a mandatory field. Your e-mail address

*This is a mandatory field. Your home address

*This is a mandatory field. Subject

*This is a mandatory field. Details of the incident (Please make sure to include dates/times, locations etc)

Please upload any files that might help us

 

If you experience or witness anti-social behaviour, please let us know. If there is not enough evidence to act against the perpetrator(s), your report will be recorded and may help future cases, as well as aiding our Neighbourhoods team in directing resources effectively. 

If you have reported an ongoing problem of ASB, but do not believe it has been dealt with you can ask the Tower Hamlets Council Community Safety Partnership to review your complaints (including incidents of hate) under the Community Trigger process.

The Community Trigger should only be used if no action has been taken as a result of repeat reporting of antisocial behaviour. It cannot be used to report general acts of crime.  The use of the community trigger does not interfere with your right to follow our  internal complaint procedure; both processes can run at the same time.

Tower Hamlets Community Trigger

 

 

 

 

It's good to talk

If you are experiencing problems with your neighbour, we recommend that you try speaking to them in the first instance.

Communicating and explaining issues is often the best way to resolve them. For example, your neighbour may not have been aware of the nuisance that they were causing. Also, most people would prefer that you spoke to them and gave them a chance to make things better, rather than reporting to us.

We encourage neighbours to speak to each other in a polite and civil manner. Raising your voice or behaving aggressively or disrespectfully will only make things worse. It is important to explain to them what is causing the problem and how it is affecting you. In some cases, you might want to invite them into your home so they can witness the problem for themselves.

 

Work together

The best outcome is for you and your neighbours to agree together what needs to happen to make things better.

Whenever you are discussing issues with neighbours it is important to be respectful, listen to their perspective and be open to finding a long term solution.

We believe that using this approach, neighbours can come up with agreements that are realistic and long-lasting.

 

Write a note

If you don’t feel able to speak to your neighbour face-to-face, we suggest you put a polite note through their door.

Write down what’s causing you a problem and how it’s affecting you. Make sure the note is polite and can’t be taken in the wrong way. You could start the note by saying “This is a polite note to make you aware that…”. Ideally in this note, you will offer them the chance to discuss the matter with you.

 

When to contact the Police

If you or someone else is in immediate danger you must contact the police on 999, and then let us know of any crime reference numbers so we can work with the police to help you.    

If you believe criminal activities are being carried out, you should also contact the police.        

 

Contact us

Please be aware that if you make a report, we expect you to take reasonable steps to solve the problem too. If you don’t, we may decline to take any further action in relation to your report.

If problems continue, please contact your Neighbourhood Officer.

Contact us